Saturday, June 30, 2012

Phone Service


The following is the summary of my call with Comcast earlier this week:

Me: How much do I pay for phone? For Internet? And everything together?

Comcast Guy: … and everything together with taxes comes to $140/mo.

Me: How much is just basic cable?

Comcast Guy: $32/mo.

Me: I’m just going to go ahead and cancel everything then. What items do I need to return, and do you pick them up or do I need to go to return them?

Comcast Guy: The only thing you have is the DVR… Is there anything we could do that could keep you?

Me: Yeah, make it cheaper.

Comcast Guy: Are you interested in having a phone line?

Me: Not particularly.

Comcast Guy: If you add a phone line and upgrade to the triple play it will save you about $12/mo. But if you want to actually use the phone you will need to rent a different modem which costs $7/mo. 

Me: In order to obtain these additional services that I don’t plan to use what kind of additional equipment would I need to obtain.

Comcast Guy: If you don’t plan to use it then we can provide the service with just your existing equipment.

Me: That’s interesting, but I’m just going to go ahead and cancel.

Comcast Guy: Well… let me look here. I can give you this which would bring you down to about $122/mo.

Me: No. I was hoping to get close to the $90/mo area.

Comcast Guy: Let me look here. I have this offer that would bring you down to $105 for 3 months and then rise to $115 for 3 months and you would keep all the services you currently have.

Me: Deal.

1 comment:

rmm said...

That's entertainment for ya. :)
It's amazing what people pay for it. We debate the same issue, $60/month for a landline and internet. But we don't really use the phone, so it seems like a lot to pay. And then there's the cell phone bills on top of that. Ah, the price to stay connected.